Has a potential remedy been found for this yet?Īdditional research suggests the issue can be corrected by removing the 64-bit version of SU 2015 and installing the 32-bit version. I am considering permanently removing SU 2015 and reinstalling SU 2014 until this issue is favorably resolved, but I’d like to know if this issue has been noted only with SU 2015 and this specific display adapter.įortunately, each file remained intact and I was able to successfully reopen them with no problem but the condition continues to happen at random times. I also completely removed SU 2015 and reinstalled it an hour later. As an attempt to address this, I removed all extensions that were used on the old system and now only have the native tools that ship with SketchUp on board. This new computer received a freshly downloaded SU installation during the previous day. On one of those occasions, I tried to submit a Bugsplat report but the Bugsplat vanished before I finished my annotation / before I pressed the submit button. System Type: 64-bit OS, 圆4-based processorĪt 5 different times last night and this morning, while working on a skp file it completely vanished from my screen.
Processor: Intel Core i7-5500U CPU 2.40 GHz
I just received a replacement Dell Inspiron 17 with an Intel HD Graphics 5500 and an nVidia GeForce 840M integrated display adapter setup, running SU 2015 64-bit on Windows 8.1.
